1What are your trading hours?
The market is open from Sunday at 22:00 to Friday at 21:55 GMT with certain differences on other instruments. Also, in order to protect customers between 21:59 – 22:01 daily pricing is non-executable.
2Where are your trading servers located?
London and New York.
3What are the spreads on a standard account?
The spreads on a standard account are from 1.5 pips with 0 commission.
4What is the maximum leverage?
We offer a maximum leverage of 100:1.
5How can I change my leverage?
You will need to submit a leverage change request in your client portal. Click the "leverage change button" next to your accounts and enter the leverage you wish to use.
6Are all my trades STP?
Scandinavian Capital Markets never takes the other side of our clients trades. We send 100% of our order flow to the liquidity providers.
7Are the spreads the same on MT4 and cTrader?
8Do spread and swap conditions in the demo account match those in the live account?
In general this is true. This being said, the main purpose of a demo account is to test the platform functionality. You should not rely on them for testing spreads or swaps. We recommend that you open a live account and monitor the spreads from our live account. You do not need to fund the account right away.
9Which currency pairs do you offer?
We offer a total of 57 trading pairs, which are slightly different for MT4 and cTrader. You are welcome to refer to full lists of paris for MT4 (https://hubs.ly/H0pS2_20) and cTrader (https://hubs.ly/H0pS2bf0). If there is a special pair you trade, please let us know and we can create a custom account for you.
10Do you allow EAs?
Scandinavian Capital Markets welcomes the use of EAs.
11Do you support FIX API?
Correct, we do offer FIX API. For the smoothest experience with FIX API we recommend that you use the cTrader platform.
12How much time in milliseconds is order execution in a cTrader real account?
From our end, it can be as low as 2 milliseconds, because the servers are co-located to our liquidity providers. But that does not factor in the time it takes for your order to be sent to us and for us to send back the confirmation. This delay is impossible to determine. However, please be assured that we pride ourselves in providing world-class execution to professional traders and institutions which are very dependable on rapid order execution.
13Why do you close pricing 5 minutes early on Friday?
By stopping pricing during this time it saves clients from getting stopped out due to spread widening, and also save them from seeing massive slippage during this period of time.
14Why do you not allow traders to execute 1 minute before and after the daily rollover?
This is to protect clients so they won’t get stopped out due to spread widening, and they also will not receive slippage.
15Can I trade precious metals, such as gold and silver, with your account?
It is absolutely possible to trade precious metals, such as gold and silver, with our company. Contact us and we will be more than happy to assist you with any additional questions you might have.
16Can I trade stocks with you?
At the moment we are not able to offer stocks, but we are in the process of expanding our product offerings in the next couple of months.
17Can I trade indices, commodities or futures with you?
Unfortunately, as of now you cannot trade indices (such as S&P500, Dow Jones), commodities or futures with us. However, we are planning to include support for them in the future.
18What is the maximum trade size?
On MT4 it is 50 lots per client, on cTrader it is $5 million per click.
19Is the account you offer hedging or netting?
Both MT4 and cTrader accounts that we offer are hedging.
20Do you allow scalping?
21Is it possible to hedge positions?
Correct, you are able to hedge trades on both MT4 and cTrader.
22What are the conditions for Margin Call and Stop Out?
At Scandinavian Capital Markets Margin Call is generated when the available margin utilization reaches 100%. This information is displayed directly on the trading platform.
If after a Margin Call the trader took no action (add funds; close some trades) and the available margin drops to 80% of the amount needed to maintain the positions (“negative margin”), Stop-Out occurs. The largest positions are being closed first.
23When automatically copying trades with a signal provider, how can I influence the size of the lot? I would like to have the same lot size as my signal provider.
As part of managed account system you will have to request the order size to be changed by backoffice, in this case you should ask that your account should be receiving 100% of the order size of the provider. Keep in mind that there are also other factors, such as your account size and available margin.